At D’Andre Lounge and Suites, safeguarding your personal information is paramount to our commitment to your privacy. This policy outlines how we collect, use, share, and protect your information to ensure transparency and trust.

*Collection of Personal Information*

• We collect personal information from you through forms you complete or interactions with our website. This may include:
  – Personal details such as your name, address, contact information, ID/passport number, date of birth, and preferred communication methods.
  – Special personal information, such as religious beliefs or health details, is only collected if voluntarily provided by you.

  We do not collect credit/debit card information to process bookings. Payment is required to validate your booking. If you book online and do not show up by the check-in time of 2pm, please contact the hotel to inform us of any late arrival and make payment for at least one night’s stay to confirm your booking.

*Use of Personal Information*

1. We use your personal information for various purposes, including:
   – Providing services and products you request, such as room bookings and loyalty program applications.
   – Managing transactions, billing, and maintaining customer records.
   – Enhancing customer service, improving our website, and preventing fraud or abuse.
   – Sending newsletters, promotions, and conducting surveys with your consent.

*Cookies and Data Security*

1. Our website uses cookies to enhance user experience and collect anonymous browsing data. You can manage cookie preferences through your browser settings but note that disabling cookies may affect website functionality.

   We employ physical, electronic, and procedural safeguards to protect your personal information. Access to your data is restricted to authorized personnel and third-party service providers who adhere to strict confidentiality agreements.

   *Sharing of Information*

   We do not sell your information to third parties. Information may be shared with:
   – Trusted third-party service providers for operational purposes (e.g., email marketing, data analysis).
   – In the event of a business transfer, customer information may be transferred as a business asset.

   We may disclose personal information when required by law or to protect our rights, property, or safety.

   *Your Rights and Choices*

   You have the right to:
   – Access and update your personal information.
   – Object to the processing of your information.
   – Request deletion or correction of inaccurate data.

   To exercise these rights or for any privacy concerns, please contact us using the information provided below.

   *Policy Updates*

   We may update this privacy policy periodically. Any changes will be posted on our website, and we encourage you to review them regularly.

   Your continued engagement with D’Andre Lounge and Suites signifies acceptance of our privacy practices as outlined in this policy.

   For inquiries or to update your information, please contact us at Feedback@dandre.com.